GRIEVANCE REDRESSAL/ESCALATION MATRIX:
The matrix must include the following details:
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-Id | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | BINITA BHARTI | 7011297317 | binitab2120@gmail.com | MON-FRI 9AM TO 3 PM | |
| Head of Customer Care | |||||
| Compliance Officer | BINITA BHARTI | 7011297317 | binitab2120@gmail.com | MON-FRI 9AM TO 3 PM | |
| CEO | |||||
| Principal Officer | BINITA BHARTI | 7011297317 | binitab2120@gmail.com | MON-FRI 9AM TO 3 PM |